The People Institute a real-world, best practice laboratory, helps you optimize your workforce and implement people proven best practices. Developed by Healthcare Performance Solutions (HPS) in conjunction with Lee Memorial Health System (LMHS), the People Institute helps healthcare systems like yours implement evidence-based best practices that impact your bottom line.

Elevate the performance and productivity of your workforce by taking part in The People Institute.

This one of a kind best practice laboratory enables you and your staff to create action plans resulting in enhanced on-the-job performance and employee engagement.

Bring your key staff to visit The People Institute at Lee Memorial Health System for a two full days of personal, customized interaction lead by our key Human Resources leaders and Tom Olivo, Co-founder of Healthcare Performance Solutions, and you’ll walk away with innovative ideas and action plans that:

• Increase employee satisfaction, loyalty, and engagement
  
  
• Increase patient satisfaction
  
  
• Impact net operating margins from Human Resources Best Practices
  
  
• Improve the quality of performance
  
  
• Enhance Community Stewardship

Advisory Team

Our advisory team will give you evidence-based people solutions that will enhance your total human performance equation: education, process improvement, incentives, on-boarding, lean production, recruitment and staffing, leadership effectiveness, organizational development, strategic planning, employee communication, diversity, and much more.

All attendees will receive a signed copy of Tom Olivo’s best selling book Impending Crisis Too many Jobs Too Few People

CLICK HERE: Level I — People Institute 101 Agenda

Level II People Institute: Best Practices in Workforce Optimization and Sustained Performance Improvement. This involves the business practices that create and maintain enhanced productivity.

CLICK HERE: Level II — People Institute 201 Agenda

Recruitment, Selection and Retention: Learn the secret to employee attraction by witnessing a number of unique practices, such as an automated applicant tracking system, automated behavioral pre-screening and behavioral interviewing process, recognition programs designed to retain high performing employees, monthly and annual employee satisfaction surveys, clearly defined behavioral expectations, proactive management of employee performance, and a comprehensive diversity program to ensure employees are afforded a work environment where they feel respected and valued. 

Strengthening Leadership: Find out how to build leader effectiveness and strengthen the leadership bench using practices like the 360 degree assessment, emerging leader development, lunch and learns, and the Leadership Academy (the core curriculum for leaders).

Compensation & Benefits: Explore the features of a best practice Total Rewards program and learn the innovative approach we use at LMHS. For example, we:

• Link pay with performance in our integrated job description and annual evaluation process.
  
  
• Measure and report on key workforce indicators using the KIWI© report.
  
  
• Provide our leadership team with a strategically aligned annual compensation program and a balanced long-term incentive pay program.
  
  
• Manage HR operations with an effective call center.
  
  
• Develop solutions and administer benefit programs through a committee infrastructure.
  
  
• Facilitate a rewarding method of recognizing high performing staff members.
  
  
• Communicate and enhance a traditional total rewards program.

Cultural Transformation:  Spark your imagination with our interactive learning process called Discovery Charts, used to orient the entire organization to key challenges and key initiatives. This process helps galvanize an organization because it builds understanding throughout the organization about important issues and topics.  A performance enhancement program called Personal BestÔ is used to help employees perform to their highest potential.

On boarding: Experience our intensive approach to new employee orientation with three components including an expanded Orientation program, the Navigator (informal mentoring program) Program and the Meet and Greet by System leadership.  The program provides employees opportunities to build professional and personal relationships and gain knowledge of the organization, their unit and their position. These activities help ease their transition into the Lee Memorial Health System team, leading to a significant improvement in new hire turnover and retention.

Organizational Effectiveness:  Pick up insights into a variety of methods to build organizational effectiveness. See how we use strategic planning, change management, performance improvement, lean production and process redesign to position LMHS for greater success.

Organizational Learning:  Delve into our overall learning model, learning philosophy, approach and programs.  We include the use of  e-learning, the Performance Based Development Systems to assess critical thinking skills of nurses, building and running an internship program, and conducting a needs analysis.  We also will focus on the link between performance and learning.

How do I register for The People Institute?

Please note that all sessions will be limited to 30 people and limited space is available.

To register for a specific time slot, please contact Jonathan Long, Managing Director, Healthcare Performance Solutions to register 406-582-8884.

For specific questions related to the People Institutes campus, directions and travel please contact your People Institute client liaison, Denise Sentner at 239-242-6285