| login | ||
 |
|
|
 |
Press Release
Amerinet Adds New Workforce Solution to Total Spend Management Tools – Partners with Success Profiles Inc.
October 3, 2007
St. Louis, Mo (October 3, 2007) Amerinet Inc. announced today a new workforce optimization tool to enhance business performance and complement its Total Spend Management Solutions. This new solution set adds value and creates economic benefits for Amerinet members.
With a new strategic partner, Success Profiles Inc., a consulting firm that specializes in performance measurement and marketplace research, Amerinet will now incorporate national benchmark standards in the health care industry for employee commitment and engagement.
According to Tom Olivo, President of Success Profiles, “Much has been speculated, studied and written about connecting the impact organizational culture has on employee engagement, productivity, workforce attrition, patient satisfaction and clinical quality. Now we have sound metrics to assist health care organizations with quantifying the health of their cultures and creating the foundation for determining the cause and effect relationships between culture, leadership performance, patient outcomes and financial results.”
Olivo elaborated that this new service has the ability to quantify and understand the impact that culture has on business performance. He added, “There is a direct correlation between the performance of front-line managers and employee satisfaction, patient satisfaction and even the net operating margin of a health care provider.”
“Amerinet’s new workforce solution provides the strategy, services and tools to enhance business and workforce performance,” stated Amerinet President, Todd C. Ebert. “Success Profiles will provide a critical piece of the Total Spend Management suite of tools, programs and services to enhance our members’ ability to deliver quality patient care.”
Measuring employee feedback is the crucial first step toward understanding the cause and effect relationship between employee satisfaction, customer loyalty, and financial performance. Amerinet’s Workforce Optimization Solution, in collaboration with Success Profiles, works with all levels of the organization to assess, measure and benchmark employee performance.
Utilizing a number of assessment reporting tools, this process provides straightforward feedback from employees through quantitative and qualitative measures. It identifies, measures and compares the drivers of employee retention, patient satisfaction and financial performance.
These assessment tools provide valuable feedback from within an organization by collecting real-time, non-financial performance information to assist businesses in measuring and improving their performance. The research and experience revealed in this process offers the most promise for predicting future financial success.
Success Profiles has also conducted a separate study involving 50 health care systems, 2,798 front-line department managers and 61,734 staff to identify relationships between different sets of data, e.g., leadership capability, employee turnover, patient satisfaction, productivity and financial performance in order to determine the factors that drive superior performance. These measures and the corresponding indices will help organizations focus on what business practices and activities are key to establishing excellent performance. This represents a major step forward in understanding the relationships between categories of data that have to date been assumed, but not validated. A white paper that summarizes the research can be downloaded by visiting www.amerinet.com/workforcesolutions.
In addition to publishing organizational norms and percentile rankings of cultural performance, Success Profiles and Amerinet will perform ongoing research to quantify the connective links between business practices, operational processes, human capital metrics, physician metrics, clinical quality, patient loyalty and financial results. The results will be available on a quarterly basis through Amerinet.
About Success Profiles Inc.
Success Profiles is a consulting firm that specializes in performance measurement and marketplace research. Success Profiles has measured the performance of over 6,000 business units in virtually every industry over the past 16 years. The initial research to compile the baseline standards involved over 200,000 health care professionals, representing the professions and department/functions in approximately 500 health care delivery systems throughout the United States. The results establish index scores and percentile rankings to perform comparative analysis for performance management and improvement purposes.
About Amerinet Inc.
Through Total Spend Management Solutions, Amerinet strategically partners with health care providers to improve operating margins by creating efficiencies, reducing costs and identifying new revenue streams.
Supported by a team of clinical, data and supply chain experts, Amerinet offers a suite of tools, programs and services including a comprehensive and competitive portfolio that delivers practical solutions to address members’ specific needs.
Based in St. Louis, Mo, with offices in Salt Lake City, Utah, Providence, R.I., and Warrendale, Pa., Amerinet serves more than 22,000 acute and non-acute health care providers nationwide. To learn more, visit www.amerinet-gpo.com.
For more information contact George Makris, Managing Director at HPS gmakris@healthcareps.com
