

HPS is a consulting and advisory services firm that helps healthcare organizations achieve significant improvements in clinical, operational, and financial performance. The mission of HPS is to improve the health of healthcare, one organization at a time. We focus on helping hospitals and health systems become high-performance organizations as evidenced by robust net operating margins, high employee satisfaction, high patient satisfaction, and exceptional service quality.
Success Profiles, Inc. is the performance measurement and research arm of HPS. Established in 1991, Success Profiles has measured the performance of over 10,000 business units in virtually every industry over the past 17 years. Our operating belief is that an organization cannot create a culture of high performance without sound measurement practices. Our current industry focus is healthcare where we have compiled performance data on over 500 healthcare organizations
Tom Olivo is the President of Success Profiles and a founding partner of Healthcare Performance Solutions. He is the co-author of the best-selling book Impending Crisis: Too Many Jobs, Too Few People. His new book, Right People, Right Roles will be published in the second quarter of 2009.
We are a results-focused firm dedicated to helping healthcare organizations become more healthy and fit, and therefore more capable of thriving in today’s ever changing environment.
A ‘Meta-Model’ Framework for Healthcare
The Recipe Card presents our meta-model for performance measurement and comparative analysis. This framework reveals a very clear chain of cause and effect relationships that exist between business practices and outcomes.
At Healthcare Performance Solutions we have assembled a team of seasoned professionals with backgrounds from medicine, business consulting, organizational psychology and private industry.
What healthcare industry leaders have said about our services
Our client list includes healthcare systems and hospitals of all sizes.
In order to enhance and complement our offering to the healthcare industry, we have established strategic alliances with selected partners.

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Need a compelling speaker for your next leadership event or corporate retreat? Look no further. |
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Having presented over 400 healthcare-related keynote speeches, executives workshops, and board retreats, Tom Olivo delivers! Your audience will acquire new knowledge, be inspired, and become motivated to act. For more information, click here: |
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Review our latest white paper |
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HPS regularly publishes important, evidence-based white papers, case studies and webinars. Targeted to the ‘C’ Suite of healthcare organizations, they present unique research findings, solutions and practical advice. To examine our ‘Learning Center’ and access the latest white paper, case study, or webinar click here: |
About Healthcare Performance Solutions ::
BUSINESS PRACTICE ASSESSMENT [BPA] (1:09)
PERFORMANCE MANAGEMENT EYE CHART (4:17 )
TALENT MANAGEMENT EYE CHART (3:03)
INTEGRATED PERFORMANCE SCORECARD [IPM] (:42)
LEADERSHIP DECISION TREE ROADMAP [LDT] (1:21)
SUCCESSION PLANNING ROADMAP (1:12)
TOOLS
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